At Arroyo Craftsman Sales Store, we understand that timely delivery is crucial to ensuring your satisfaction. Whether you’re illuminating your living room with a stunning chandelier or enhancing your outdoor space with durable landscape lighting, we strive to make your shopping experience as seamless as possible. Here’s everything you need to know about our delivery process:

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your chosen lighting solutions are prepared and ready for shipment as quickly as possible.

Shipping Options

We offer two convenient shipping options to cater to your needs:

  • Standard Shipping: For those who prefer faster delivery, we use DHL or FedEx. Your order will typically arrive within 10-15 business days after shipment. The shipping fee for this option is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option ensures your order arrives within 15-25 business days after shipment.

Global Reach

We are proud to serve customers worldwide, bringing our premium lighting solutions to homes across the globe. However, please note that we currently do not ship to Asia and some remote areas. If you have any questions about delivery to your location, feel free to contact our customer support team.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and plan accordingly.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving it. Please ensure the product is in its original condition and packaging. For more details, visit our Returns Policy page.

Customer Support

Our dedicated support team is always here to assist you. If you have any questions about your order, delivery, or our products, please don’t hesitate to reach out to us at [email protected].

Thank you for choosing Arroyo Craftsman Sales Store. We look forward to helping you light up your world with style and elegance!